Returns and Refund Policy

At Peach Imports LLP, customer satisfaction is important to us. If you receive a product that is damaged, defective, incorrect, or incomplete, please contact our support team within 7 days of receiving your order.

Return Eligibility

A return request will be accepted only if:

  • The product was delivered in a damaged or defective condition

  • You received the wrong product

  • The item is incomplete or missing essential parts

  • The request is submitted within 7 days of delivery

  • The product is returned in its original condition with all accessories, manuals, tags, and original packaging

  • Products that have been used, altered, physically damaged after delivery, or returned without their original packaging may not be eligible for return.

Non Returnable Items

Returns will not be accepted for:

  • Products damaged due to misuse, improper handling, or unauthorized repairs

  • Items returned after the eligible return period

  • Products that are missing accessories, manuals, or original packaging

  • Products specifically marked as non returnable on the product page

Refund Process

  • Once the returned product is received and inspected, we will notify you of the status of your request.

  • If the return is approved, the refund will be processed to the original payment method used for the purchase. Refunds are generally completed within 7 to 10 business days, depending on your bank or payment provider.

  • Shipping charges, if applicable, are non refundable unless the return is due to an error on our part.

Replacement

  • Where applicable, eligible products may be replaced instead of refunded, depending on product availability.

  • If the requested item is unavailable, a refund will be processed after the return has been approved.

Return Shipping

  • If the return is due to a damaged, defective, or incorrectly delivered product, Peach Imports LLP will arrange or reimburse the return shipping, wherever applicable.

  • If the return is requested for any other approved reason, the customer may be responsible for the return shipping charges.

Imported Products

Certain products sold by Peach Imports LLP are imported items and may be covered by a manufacturer's warranty where applicable. Warranty claims for eligible imported products will be handled in accordance with the warranty terms provided with the product.

Contact Us

For any questions regarding returns or refunds, please contact our customer support team.

Email: help@peachimports.com

Website: https://peachimports.com

 

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