Contact Us
Peach Imports LLP is committed to providing clear and timely assistance to customers across India.
For questions about products, orders, payments, shipping, delivery, cancellations, returns, replacements, refunds, or warranty information, please contact us using the details below.
Business Information
Legal business name: Peach Imports LLP
Business type: Independent online retailer
Registered business address:
1-49/1, Chanakyapuri Layout
PM Palem
Visakhapatnam, Andhra Pradesh 530041
India
Peach Imports LLP operates as an online retailer and does not currently have a customer-facing physical retail store at this address.
Customer Support
Email: help@peachimports.com
Phone and WhatsApp: +91 95739 49797
Website: https://peachimports.com
Customer support hours:
Monday to Saturday: 10:00 AM to 7:00 PM
Sunday and public holidays: Closed
Messages received outside customer support hours will be reviewed on the next working day.
Live chat support may also be available through the chat option displayed on our website.
Before Contacting Us
For faster assistance, please provide:
- Your order number
- The name and phone number used for the order
- A clear description of your question or issue
- Photographs or videos, where applicable
- Product and packaging photographs for damaged, defective, incorrect, or incomplete deliveries
Please do not share passwords, OTPs, card PINs, CVV numbers, or online banking credentials with anyone.
Order and Delivery Assistance
For order-status or delivery-related questions, include your order number when contacting us.
Tracking information is generally provided after an order has been dispatched.
Delivery timelines may vary depending on whether the product is locally fulfilled or imported. Please review our Shipping Policy for complete information.
Returns, Refunds, and Cancellations
Return requests must be submitted within 7 days of delivery and are subject to our Returns and Refund Policy.
Cancellation requests depend on the order’s processing, sourcing, packing, and dispatch status. Please contact us as soon as possible when requesting a cancellation.
Grievance Escalation
When a customer-support concern remains unresolved, the customer may request escalation to our Grievance Officer.
Grievance Officer: Seshu Patnaik D
Designation: Grievance Officer
Email: help@peachimports.com
Phone: +91 95739 49797